How can I contact Hoorain Trading?

The quickest way to reach Hoorain Trading is the contact form on this page. You can also email info@hooraintrading.com or call +971 50 176 1768. Our team reads every message and replies as soon as possible.

Ways to reach us

• Contact form: best for order questions, returns and refunds.
• Email: info@hooraintrading.com
• Phone: +971 50 176 1768 or +971 6 749 1902
• Address: Shop DA103, China Mall, Al Jerf Industrial Area 3, Ajman, United Arab Emirates
• Social media: follow us on Instagram and TikTok for new arrivals.

Frequently asked questions

What should I include in my message?

Please include your name, your order number if you have one, the product name and a short description of your question. If an item arrived damaged or incorrect, a clear photo helps us answer faster.

How do I return a product?

You can request a return within 14 days of receiving your order. Contact us first through the form above and we will send you return instructions. Products must be unused, unopened and in their original packaging. Please read our Returns & Refunds policy for full details.

What if my order arrives damaged or incorrect?

Please tell us soon after delivery using the contact form. Add your order details and a photo so we can review it and advise you on the next steps.

Which payment methods do you accept?

We accept Visa and Mastercard debit and credit cards. All prices on our website are in UAE dirhams (AED).

How can I track my order?

Use our Track your order page. Enter your order number and the billing email you used at checkout to see the latest status.